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At CasinoProper, we are committed to ensuring digital accessibility for everyone, including people with disabilities. We are continuously improving the user experience for all and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. CasinoProper is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Measures to Support Accessibility

CasinoProper takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement.

  • Integrate accessibility into our procurement practices.

  • Appoint an accessibility officer or ombudsperson.

  • Provide ongoing accessibility training for our staff.

  • Assign clear accessibility targets and responsibilities.


We welcome your feedback on the accessibility of CasinoProper. Please let us know if you encounter accessibility barriers on CasinoProper:

We try to respond to feedback within 2 business days.

Compatibility with Browsers and Assistive Technology

CasinoProper is designed to be compatible with the following assistive technologies:

  • Browser: Chrome, Firefox, Safari, Edge

  • Operating Systems: Windows, macOS, iOS, Android

  • Assistive Technologies: Screen readers, voice recognition software

Technical Specifications

Accessibility of CasinoProper relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML


  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of CasinoProper, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Comments from users: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions.

    • We monitor user comments and typically repair issues within 2 business days. Please use the "report issue" button if you encounter an issue.

  • Live chat: Our live chat feature might not be fully accessible for screen reader users.

    • We offer email and phone support as alternatives to our live chat feature.

Assessment Approach

CasinoProper assesses the accessibility of our website by the following approaches:

  • Self-evaluation

  • External evaluation by third-party accessibility experts

Formal Approval of this Accessibility Statement

This Accessibility Statement is approved by:

  • CasinoProper Accessibility Team

  • CasinoProper Development Team

Formal Complaints

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days. If you are dissatisfied with our response, you may contact the management of CasinoProper to escalate your complaint:

We are committed to improving the accessibility of our website and making it accessible to all users. Thank you for your patience and understanding.

Last updated: July 4th 2024

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