21Dukes Casino Review & Test – General Information
21Dukes Casino has been around since 2008 and has managed to maintain a large active player base. They are owned by the Blacknote Entertainment Group with a valid license from Curacao. Their previous owner, Engage Entertainment Group, had a negative reputation, and through this change of ownership, they are trying to improve 21Duke’s public image. 21Dukes are most popular among Australian and South African gamblers but can be accessed from numerous European countries. They were among the first online venues to allow players Bitcoin transactions, and they still have some very appealing bonus matches for Bitcoin deposits. Alternatively, check the list of top Australian Online Casinos we have reviewed.
Casino Layout and Design
It’s a well-known fact that first impressions can make or break an online venue. The people at 21Dukes are well aware of this concept, and they have opted for a minimalistic design that still managed to be sleek and modern. The predominant color is black, and the rest of the color mesh well with the background making it a visually pleasant experience. Navigation is straightforward through the tab on the right side of the screen – you can check out their slot selection, the current races, and the newly released Egg Chase. Creating an account on their website couldn’t be easier – all you have to do is click the “Join Now” button at the top right of the screen.
21Dukes Casino Video Slot Selection and Other Games
There’s plenty to choose from, close to 350 online casino games, to be exact. However, having many video slots isn’t the most crucial aspect if famous providers don’t develop them. Fortunately, they are working with industry-leading iGaming developers like Betsoft, Vivo Gaming, Octopus Gaming, and Pragmatic Pay, so you can expect most of their titles to be of the highest quality. You have the option of trying titles like Mr. Vegas, Immortal Romance, Sugar Pop II, Game of Thrones, or Break Da Bank Again without having to make a deposit.
It wouldn’t be an online casino if they didn’t have live dealer games. Unfortunately, you won’t try out these titles without making a deposit, but there are Baccarat, Blackjack, Super 6, and Roulette live tables running 24/7. Most gamblers prefer live dealer tables, but if you are after the classic table game experience, you could choose from Atlantic City Blackjack, Double Exposure Blackjack, Pontoon, or Multi-Wheel Roullete. If you aren’t a fan of strategy and just want to see if you are lucky, you could try out Scratch Cards, Bingo, or Keno.
21Dukes Promotions and Casino Bonuses
If you aren’t rewarding players with the most generous casino welcome bonuses, you cannot remain relevant for almost 15 years in such a cut-throat industry. 21Dukes is well known for offering some of the best bonus matches in the industry so let’s take a closer look at their Welcome Package that is enabled for the first three deposits as follows:
- 1st deposit gets you a 200% bonus match up to $2,000 with 30 free spins
- 2nd deposit has a 250% bonus match up to $2,500 with 50 free spins
- 3rd deposit is the most lucrative, with a 300% bonus match up to $3,000 with 30 free spins.
The minimum deposit is $10 for all of the above deposits, and it’s essential to note that the bonus expires after seven days if not wagered.
We mentioned above that they are also offering an insane bonus match on Bitcoin deposits, and we weren’t joking. For the first three deposits with Bitcoin, you can receive a whopping 400% bonus match. Sunday brings a race-type tournament called Sunday Storm that rewards players with cash prizes without any wager. To be eligible for the race, you need to make a minimum deposit of $50, and there are 25 prizes up for grabs. The largest prize sits at $2,500, and even last place gets you $50. Every dollar wagered gets you one point on the leaderboard, and some video slot titles, selected by 21Dukes, reward you with two points. Whoever manages to collect the most points walks away with the $2,500 cash prize.
Banking Methods Available at 21Dukes Casino
Their video slot and live casino games selection are pretty impressive, and their bonuses are among the industry’s best. However, when it comes to withdrawal methods, they lack behind the competition. For deposits, you can use Visa and Mastercard and e-wallets like Skrill, Neteller, ecoPayz, AstroPay, or Neosurf. Cryptocurrency deposits can be made using Bitcoin Cash, Ethereum, Litecoin, Tether, or pure Bitcoin.
There are only two methods available for withdrawal: ecoPayz, Bitcoin, and Bank Wire Transfer. The withdrawal approval time frame is at 72 hours, and ecoPayz withdrawals are instant. However, Bank Wire Transfers might take up to a week to reach your account. The minimum amount allowed for withdrawals is $50 for e-wallets and $500 for wire transfers. It’s also important to note that there is a $4,000 maximum withdrawal limit per week.
Mobile Platform
You can either download their app or simply enjoy their video slots in your mobile device’s browser. All video slots can be played on both macOS and Android devices, and they load without any issues.
Customer Service
Before contacting their Account Manager, you should check out their well-organized FAQ section. However, if you cannot find the answer in the FAQ or want to get a better bonus match on your deposit, you can always contact the Account Managers via live chat. From our experience, they respond immediately at any hour via live chat. If you have a more complicated issue, you can always email them at [email protected]. We have received a quick email response, but it could take up to 12 hours, depending on their workload.
Final Thoughts on 21Dukes Casino
Overall, one of the best online casinos that offers lucrative bonus matches, and there’s plenty of high-quality video slots available. Their customer support team was accommodating, and our experience was quite positive.
Pros
- Excellent bonus matches on Bitcoin deposits
- Almost 350 slot titles from reputable developers
- Helpful Account Managers working around the clock
Cons
- Not enough withdrawal methods are available
